FAQ

FAQ

If your question hasn't been answered here, you can contact Autotronico customer service. Autotronico – Vehicle Marketplace Your online marketplace for all types of vehicles.
Yes, provided that commercial vehicle listings are permitted on Autotronico. Can a dealer list multiple vehicles? The possibility and number depend on the features and offers available to commercial sellers.
Report suspicious offers using the appropriate reporting function or contact Autotronico support. Suspicious offers may include: unrealistically low prices falsified or contradictory vehicle data requests for unusual payment methods pressure to make a quick payment forged documents copied or obviously stolen images
Use the "Forgot your password?" function on the login page. You will then receive instructions on how to recover your access. Can I change my personal information? Yes. Personal account information can be changed via the respective user area, unless the information in question is protected for security or legal reasons.
Listing your own vehicle generally requires a user account. Searching for vehicles may not require an account, depending on the platform's functionality.
The contract duration depends on the package booked. Different contract durations may be available depending on the offer.
Whether financing is offered depends on the features available on the platform and the respective partner offers.
Autotronico is essentially a vehicle marketplace. Payment for the actual vehicle purchase is processed directly between the buyer and seller, unless a different payment method is explicitly specified for a particular offer.
Yes. For higher-priced vehicles, a personal inspection and, if necessary, a professional vehicle inspection are generally recommended. Should I transfer money before I've seen the vehicle? Be especially careful with advance payments. Do not transfer any money if the offer or payment request seems suspicious.

Enquiry form